![]() ![]() ![]() You do not make as much profit as you do selling a new gimbal at retail cost, but you help your existing customer.Īttached is a picture that was taken with the broken gimbal.ĭo you provide any way to fix this other than buying a replacement at full retail cost? If you don't have a flat rate repair option, I think you should start one. You repair the broken part, if possible, and use it as a replacement then next time a failed part is sent for replacement. The way the flat rate repair works is that I send in the broken part and you send a replacement for a flat rate which is less than a retail replacement price. The camera is working and the stepper motors seem to be working.ĭo you have a flat rate repair option? If not, you should. I was wondering if there are any other ways to fix it.Ĭan I get a replacement gimbal without a range extender? I don't need a second range extender.Ĭan I get replacement parts? Much of the gimbal is still functional and I think replacing one arm would fix it. I realize that one possibility is buying a V Kit at full retail. On Dec 9 I sent this email, but I haven't seen a reply: The problem is that it is very difficult as a brand to cut out AliExpress. When you buy cheap you get cheap service. Xiro is a new vrand that is expanding but bringing support in place.īanggood and AliExpress dealers are only interested in your money and not in after sales support. Keep i mind that support should be arranged within your country/region. The worls is getting smaller by all AliExpress and Banggood options. Xiro advises to buy your drone in countries that are supported by Xiro. I bought the rotors that I need at Banggood and hope that with time they could offer more spare parts for the quad, because if you wait for the support of Xiro.be patience. It was a week ago, until now, no response. My first contact was two month ago and the only thing that I get was the email for the reseller of Xiro parts in Belgium that told me he would make a quotation for the parts that I need. The worst was one of the CCW rotor and one CW rotor and the support of Xiro for me was the same as nothing. I had a crash with my quad, broke my gimbal and other few parts of the quad. ![]() Thanks to its smart control technology, the remote control vibrates when the battery level is low to alert you on time.I posted earlier that, if you depend on Xiro support, you better have a lot of patience. The 5200mAh replaceable smart-flight battery provides up to 25 minutes flight time. Support 1080P full HD video recording and 14 megapixels still images. The built-in image transmission system shows a live preview to ensure a controlled and safe flight. ![]() The Xplorer gimbal will eliminate vibrations caused by wind or maneuvers of the drone. The advanced 3-axis stabilized gimbal technology allows you to take videos like a professional. Innovative modular construction enables easy assembly and easy flying. Enjoy immediate access to share your photos online, no connection to a computer required. You can also select photos to wirelessly download to your mobile device. The Mobile APP is available on both Apple App Store and Google Play StoreĮven when your Xplorer flies at a height of 120m or 500m away, you can easily preview your photos on your mobile device.Built-in 5,200-mAh lithium polymer (LiPo) rechargable battery can fly up to 25 minutes on a single charge Distinguished "Follow Me" and "Circle Around Me" functions brings you incredibly amazing selfie shots with great ease and lots of fun.High-precision 3-axis camera stabilization system enables a whole new level of smooth, stable and blur-free photo capture and video recording in the sky.The camera also supports burst mode and timed capture, bringing dramatic cinema performance from the air! Real time live preview and flight status will be naturally be achieved by attaching your iOS or Android phone to the remote controller You can take pictures with a resolution of up to 14 megapixels. Shoots full HD video at 1080p/30fps and 720p/30fps.Super easy to set up: pre-tuned by factory and ready in minutes! Just charge the included battery, attach the propellers, start the remote controller and you're ready to fly Complete quadcopter, remote transmitter and ready to fly.XIRO Xplorer Dual Battery plus Power Bank Aerial UAV Drone Quadcopter with 1080p FHD FPV live Video Camera and 3 Axis Gimbal Plus Extra Battery and Power Bank including full warranty. ![]()
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